I have purchased a house that we are going to remodel and flip in Keller Texas. The electric provider is Tri County (TXU is not a valid option) as a result I need a letter of credit, so I don't have to pay a deposit; from TXU my electric provider at my house in Irving for the last 6 years. I have ...
I received a letter from TXU stating that i owed them for a bill at an old address. The dates for the bill that the electricity was charged, I was not occupying the residence. I called TXU and they told me that I could have more than one account in my name and that they received a letter from the ...
I live in Mansfield a suberb of Dallas Texas and On 02-25 Oncor Electric services turned off my electricity. I called TXU who is my service provider and asked them why my service was off. TXU told me they showed my address as active and that it should have not been turned off and that I should call ...
TXU energy = bad news. My wife signed up not knowing that we had a contract. I called the next day to cancel the request before they hooked up the service, then again later in the week to make sure it was cancelled. Then I got a suspicious letter so I called again, and they said, "oh we're ...
My roommate and I use TXU. The rate we got seemed great. That is where the golden lining fell off. I have gone back and forth with them every single day for 2 months, except Sundays, about my bill, about the level of customer service, about my online account constanly being deactivated, them ...
WE are so angry with TXU that we plan to not only have our legal counsel contact them, but we plan to lodge a complaint with PUCT, the Texas Attorney General's office, the BBB, the local news media, and relevant internet blogs. The way they have handled this "bonus prepaid Visa card" is ...