God forbid, you must change your flight to another week, or move a flight one day. Travelocity is the most frustrating corporation to deal with if you have to change any travel plans, whatsoever... I just wanted to modify a reservation. It took four calls and each took at least 20 min to on hold ...
"We used Travelocity to book our trip to Mexico. The trip details claimed that transportation from the airport was complimentary by the hotel. We discovered as the trip got closer that the hotel only provides comp transportation from Cancun airport when you book directly through them NOT ...
On Sept. 28 I booked a flight for a friend for Las Vegas from Rochester NY. When you put a depart date the window pops up a calendar showing 2 months. The month you are in and the following month, I put Jan. 18 for a depart date and then clicked on the 25th for a return date. I did not pay ...
I booked my flights for Thanksgiving in March and made subsequent flight reservations for my kids. The airlines notified Travelocity on 8/6 that there was a MAJOR (AND I MEAN MAJOR) change to our flights. I was not notified by Travelocity. I did not know about this change until we got ready to ...
On the Travelocity.com website, you will find the following: "Customer Bill of Rights: In other words... We here at Travelocity believe that you deserve great travel experiences. That's why we created our own Travelocity Customer Bill of Rights and realigned our entire organization so that our ...
Dear Sir and Madam, On 11.11.2011 I reserved and purchased 12 tickets (using my local bank issued credit card) in the direction Singapore - Los-Angeles - Singapore from travelocity.com and received a confirmation email from them with e-ticket numbers and all other required information. Then I ...