I booked two rooms and when we arrived at the hotel travelocity only had one room reserved for us but i received a confirmation for two and was charged on my credit card that same day i made the reservation for two rooms for three days and only got one room. The worst part was no one would help us ...
I booked a trip with Travelocity to Europe through their web site about 8 months before I was supposed to leave. About 60 days before I was to leave, I received an e-mail from them that an Airline that was to transport me to Europe had mysteriously cancelled their flight. There was no way I could ...
Travelocity double booked a hotel room for my vacation. I didn't recieve an e-mail confirmation, thus booking again after calling and confirming with them that a room was not booked. When I arrived at hotel I had 2 rooms. The manager cancelled and gave me a letter of cancellation. When I call ...
On March 30 I called Travelocity to book a flight for six people to Flordia for July 21 in the amount of $669.60. I made sure that the representative repeated all my information, since he could not speak english clearly. After they took the money out I received a confirmation with the date of June ...
Right after buying a round trip plane ticket to Italy with the desired pricing and connections, Travelocity e-mailed me to note that a 2 1/2 hour layover in Amsterdam was now a 14 hour layover. I called and after an hour being on and off hold, was told that I would be contacted with a revised ...
I purchased travel Insurance from Travelocity. I ended up needed to use it because I had back procedures done and after sending them documents, bills, from that procedure and another even month later. It has been 6 months and still no refund. I have contacted there corportate offices over a month ...