I made a hotel reservation through Travelocity on June 23. I had a long flight and needed to rest before my business meeting the next morning. I walked into the hotel around 9pm. The clerk told me that they have no record of my reservation and are full tonight. I showed him the proof of my ...
Booked flight hotel car for an out of town event. Event is canceled the DAY before; these things happen. Call travelocity and they tell me they can only refund about 8% of entire cost of trip. I'm not buying it. Travelocity is not a small company and I'M SURE they can afford to grant their ...
I booked a trip on 1 June for myself and my parents for 5 June - 8 June On 2 June I was told by a doctor not to fly and to delay the trip by a week. I called Travelocity on 2 June and was told that as I was calling within 24 hours, I could cancel and get a refund. However as it was a package, they ...
Quickly: Booked online round-trip tickets; next morning realized I had selected the wrong departure time, but correct date, etc. Called within 24 hrs and spent an hour on the phone changing the return time departure. Prior to the trip (24 hrs after phone call) printed E-Tickets to discover the ...
I purchased a hotel/air combo online. They have a box which says they have a price guarantee, not worry, they "have your back". Ya, they have your back ok. When I called to ask about a refund because the price is now lower, #1 customer service rep (whose name I couldn't even understand) ...
I booked a hotel with Travelocity. Within 24 hours I found I could book with the hotel directly for less money. I called Travelocity and asked that they exercise the Travelocity Low Price Guarantee. They refused to meet the hotel's price, stating that Travelocity "buys rooms in buld and this ...