I was treated very poorly today by Travelocity and US Air this morning. I spent nearly a grand for a ticket from Minneapolis to Long Island.US Air canceled its flight this morning. No big deal I thought. I will just call customer service and find an alternative flight, if not into Long Island then ...
A year ago, I had to cancel a family trip to Orlando. We had booked all our reservations through Travelocity and we had to cancel because of an emotionally stressful event that occurred with our son. At the time, I called Travelocity and was directed to an agent who helped me and who refunded our ...
My wife and I booked ten day motel accommodations through Travelocity with confirmed rates at 4 hotels. Several weeks prior to travelling we changed our route slightly and needed to cancel a one night reservation. We called Travelocity and were informed that we would not be able to cancel that one ...
After stranding me and my wife in Manila, Philippines by voiding our tickets, Travelocity proceeded to take payment only to tell us that 'maybe' it would be returned in 30 days. It was impossible to contact them on their customer hot line and when I emailed them, they offered no explanation. The ...
I cancelled a room reservation due to a contractor I was doing consulting work for cancelled a meeting and was charged the price for one nights stay even though I canceled 24hr. Prior to my check-in time. I feel I should not have been charged for this cancellation as I notified the motel people and ...
We booked our all-inclusive trip to Mexico through Travelocity. The first page of the confirmation states all inclusive room for 2 adults and 2 children. Wrong.in fine print at the very end of the confirmation it states the hotel "may" charge extra for children. When we got to our hotel ...