I signed with T-Mobile about 1yr ago because I needed a family plan and the carrier I was with for over 7 yrs did not offer it. Big mistake! First, I only qualified for Flex Pay because of my credit, I agreed because I was basically paying for my monthly service up front with my other carrier ...
My husband made a mistake of asking one of the T-mobile customer service representative, asking where to send back the 2 Nokia astound phones cause he deactivated his account in t-mobile. This representative gave him a wrong address and idea of what to do... Now my husband sent it to the ware house ...
T-Mobile's Customer Service Representatives & their Stupervisors have spent the last 15 out of 18 months making my Mobile service experience as Hellish as possible! They have lied to me, deceived me, reneged on promises & assurances, provided me with the Crappiest Cust. Svc. I have ever ...
I have tried to get in touch with TMobile on Friday, July 1. I was on for most of the day, extra long wait times. Are you kidding me! I was on hold, 1 hr 34 min. 30 min, 42 min. 10 min. I even went to T-Mobile store and the store couldn't even get through, he was on hold for 20 min. I called so ...
Received 2 subscription renewals @ 9.99 each, First from Guessology and second from MindQuizMobileQuizClub. I didn't sign up for these and the money was taken from my Pay As You Go account. I texted both after receiving messages and told them Stop. I also called CRS @ T Mobile and they reversed the ...
I just got a text message saying my subscription was renewed and took 9.99 off my phone. I never subscribed to this and I just put 30.00 on my phone today. I am furious, I cannot afford this and would never subscribe to this. I do not use texting either. I got a number to put a stop on it. The ...