After over 15 years dealing with the Shopping Channel I have begin to butt heads with their customer service people. I had ordered an item back in December and decided to return it not realizing that it was a clearance item. Apparently they will not refund your money if it is a clearance item but ...
About 2-3 years ago, someone in my family had an outstanding balance not totaling more than $200. Cdn and some months ago paid it in full, just recently i made an online purchase and because we carried the same last name my purchase was charged to my card with my name on it for the full amount, ...
I purchased a camcorder bundle on Oct 27 and received it on Nov 13. It was not the colour I thought I had ordered, so I returned it completely and totally unopened on Nov 14. I received a notice from them that they had it and would be processing the refund on Nov 25. Then 3 months later, I got a ...
I received a message on December 30 from TSC credit department indicating that they were unable to process 2 instalments on one of the items I had ordered. As soon as I got home, I transfer funds to my credit/debit a/c. I even informed the customer service that the matter was taken care of and to ...
I have had problems with orders from TSC more often than not - especially on Auto Delivery items. Phone calls with Customer Service are lengthy - and often non-productive. As an example following is a summary of the issues on two of my last three orders - both "ShowStopper" items. Sensa ...
I have had problems with orders from TSC more often than not - especially on Auto Delivery items. Phone calls with Customer Service are lengthy - and often non-productive. As an example following is a summary of the issues on two of my last three orders - both "ShowStopper" items. Sensa ...