I have been a customer of T-Mobile for about 2 years now during which time I've seen their sub-standard service yo-yo back and forth from mediocre to worse and back. Over the past 6 months it has deteriorated so significantly and caused so many problems that I decided I would cut my losses and get ...
I bought Motorola Rizr phone from T-Mobile which is still under warranty. It suddenly stopped working and T-Mobile agreed to exchage the phone. Talked to Dona and Ashley from T-Mobile for almost an hour and half. They want to force me to pay for two way shipment. Besides they offered to exchange ...
Bill for July - $466. I pretty much thought "Buh?" Checking the usage, I find nearly half a month of June is included. Calling T-Mobile I discover that when their satellites malfunction calls are routed through another carrier, those minutes (498 in my case, more than 50 of which still ...
I have been with T-Mobile for past 2 years. I have trusted them so much that I even signed up for automated billing after a few months that I joined them. I constantly receive a monthly bill of around 48 dollars. For past two months, my bills have been outrageously high. For the month of june, they ...
My husband and I signed up for a new cell phone contract with T-Mobile during their free flight promotion in November last year. We had all the paperwork sent in by the deadline and did not have any past due balances through February as stated in the promotions guidelines. We were told we would ...
I have recently canceled my t-mobile service due to never having any service in my house and after being promised that they would waive the Early Termination Fee, they have failed to do so. I spoke to numerous customer service reps and they each gave me different information leaving me confused and ...