My husband and I signed up for a new cell phone contract with T-Mobile during their free flight promotion in November last year. We had all the paperwork sent in by the deadline and did not have any past due balances through February as stated in the promotions guidelines. We were told we would ...
I have recently canceled my t-mobile service due to never having any service in my house and after being promised that they would waive the Early Termination Fee, they have failed to do so. I spoke to numerous customer service reps and they each gave me different information leaving me confused and ...
When my husband and I decided to try another cell phone company after our contract was up with t-mobile, they decided to charge us an extra $200.00 when we refused to pay it we were bombarded by phone calls. We then got a notice in the mail saying if we pay the $200.00 we owe they won't charge us ...
Today, I was switching my SIM card from one phone to the other. When asked for my PIN number, I put in the correct number once, and my PIN was blocked. I talked to a representative online who was unable to help besides giving me my PUK (PIN Unlock Key), so she suggested that I go to a retail ...
Ok... My family has had T-Mobile for a while now... And they've been pretty good... But after this episode... I don't know what to think! It all started when I bought a Sidekick SLIDE... And for $299.99... I thought I wouldn't be having too much problems... First off... About a week after I bought ...
I've received several spam text messages in the past week and have called T-Mobile to complain & request the charges be removed - they charge. 15 per INCOMING message whether you want it or not. They refused to reverse the charges & told me my only option was to block all text messages ...