In January or 06 I had to go to Chicago for a Family emergency. I was there for a week. While there I had the worse reception and coverage in any of my phones. I tried to complain about dropped calls and other problems, but I could never get through. When I got my bill it was $200, vs the normal ...
I was reading online about data plans and noted that someone complained about T-Mobile but that the rate was only $19.99 so they were ok with that. I looked at my bill and I have been paying $29.99 for the exact same service. If T-Mobile had offered a lesser plan or anything different I would have ...
T-Mobile took $2010 out of my checking account instead of the $110 when I did a phone check. After three weeks I have still not received my refund check. I have spoken to 14 customer service reps. I have been promised three times that T-mobile would return my phone calls. Nada! No one will give me ...
I just spent 38 minutes on the phone between customer service and T-Mobile Rebate people. I was told my Costco Rebate which was mailed 4/21, received by your rebate office on 4/29, Verified and Approved by your rebate office on 5/8, and "shipped" on 5/20; is to be applied as a credit to ...
I purchased a T-mobile plan in my name for my daughter, who at the time was under age and unable to enter into a legal contract. Since my daughter was underage, of course, she would have no credit. But the sales person assured me over and over that when she is 18 the account can be transferred into ...
I have lost count of how many times I have contacted t-mobile concerning this issue, but I assure you that I am so far beyond frustrated, there isn't a word to properly describe it. I have found that t-mobile has slyly added excess charges to my bill in the past, so I have become very wary and ...