I've had Suddenlink for about 2 years and it has been a constant headache. Initially they tried to "lease" me an internet modem I purchased upfront. Overall the service is shoddy, HD programming is often pixelated and internet speeds rarely reach the "target" speed. My biggest ...
Suddenlink disconnected our internet service 2 and 1/2 weeks ago with no notification as to why. We have been calling if not every day, then every other day for the last 2 weeks. We have spoken to multiple people, run up 4 or 5 hours on our cell phones repeating the same steps over and over again. ...
I ordered a DVR recorder from your service contact (800.490.9604) on 3/1/10 and was given an appointment for 3/2/10 for installation. No one showed up, no contact was made to explain. That evening (3/2), I called for an explanation. No reasonable explanation was given; finally I was told that the ...
Today @ 2/19 4:10pm I called Suddenlink Communications Tech support after seeing a list of inbound events in internet & network events on McAfee Home internet personal security center view log view recent events. After talking with employee tech Rose ID#10043050 to no avail, I asked to speak ...
Funny how hard it is to get someone from Suddenlink on the phone to talk to you when every time I read bad reviews online, someone (Pete Abel) is always there to defend the company. I'm glad you feel that you depend so much upon your image online, because I will be posting this in just about every ...
Copy of email sent to Mr. Pete Abel of Suddenlink on Tuesday (9 Sep): Mr. Abel. I obtained your name from the RipOff website and thought I would share what I'm going through currently with Suddenlink. My internet connection is iffy at best (I'm now on my third modem this year), and once again I ...