Staples weekly newspaper ad came out in our Sunday paper for a computer. I went to our local store and was told they did not have it in stock and that I could order it online. So when I returned home to order the computer online, I was advised by the website that the computer was only available for ...
Staples at 1250 Oliver Rd. Fairfield, Ca. 94534 does not have an honorable plan re: defective product. My husband purchased a 60 minutes Tracfone card. The #'s in the back of the card were illegible, and could not be used. Mike, Brad and obnoxious Nicole refused to stand by the store's business ...
I purchased a Compaq Presario notebook computer from Staples at their Willow Grove, Penna. Store. At the time of purchase, Bill, "the person in charge of computer sales" as per the person at the customer service counter, informed me that to comply with Staples' policies he needed to take ...
A year ago I purchased insurance for my Hewlet Packard laptop for $400 for 3 years from Staples. Now after many problems (the computer is obviously a lemon) the wireless card is broken. Their records don't show that I purchased the warranty. We faxed them a copy of the receipt twice. This has been ...
Staples boasts their "Price Match Guarantee" with large signs in every store. Just look at their marketing and you will see this guarantee. What is a price match guarantee? It is a confidence tool. A tool used to gain your trust through confidence in the term "guarantee." It is ...
The other day I received a discount coupon for $25, I took it to the store and purchased $100. At the checkout I was told that I could only get this discount if I bought online which also included free shipping. I was appalled, these young people at the store were my community and some b*tard at ...