When I first signed up with Sprint what attracted me to them is the fact that I could get reliable service which is very important because I am a college student who is more than 2 and a half hours away from my friends, family and any people who could potentially help me out if I were ever in ...
Recently a couple of unauthorized charges showed up on my wife's debit card from Spint/Nextel and we are not even Sprint OR Nextel Customers. We noticed two charges from Sprint that processed through our bank as a "purchase with pin" so our bank never thought twice about it. When we had ...
I was sent a collection letter in the mail stating I owe Sprint PCS $882.12. This collection is for the same account I had since 2000. Sprint had been giving me a hard time since January. They have changed options on my account without my knowledge. They have also changed my plan without my ...
I think this company has really gone down hill when it comes to customer service I have had sprint for over 10 years now, and have really come to dislike this company I really doubt I will renew again even tho I have to wait till next year in october to get rid of them, I opened up a 3rd line of ...
I took my phone into Sprint PCS to have them look at it for the 2nd time for quick draining battery... I come back to pick the phone up and the gentlemen helping us (the floor manager) tells me the phone has no problems but they did a software update. I look at my contacts to make it sure its mine ...
I recently moved to Alaska (August 07) and my cellphone started roaming. I immediately contacted Sprint to make sure that I was covered under my "Fair and Flexible" plan. The gentleman told me not to worry, but that free nights and weekends do not apply while roaming. STRIKE 1! I shrugged ...