As most people that are either with Sprint or ever have been with Sprint, the list of billing errors, customer service debacles and general dissatisfaction is endless. However, this last week iced the cake and has triggered me to post on every blog, contact the Attorney Generals of both Texas and ...
I went to the official sprint store to get my phone fixed. It got fixed but anthony kindly suggested about upgrading, I was eligible. I am not the primary but I am on the notes that state that I had permission to upgrade, plus I had the code they needed. I had left earlier to wait for my phone to ...
They do not provide any customer service even though we have been with this company for more than 7 years. When they were Nextel they at least new what customer service was, I never had 2 spend 3 hours calling back until I got the answer I wanted, it didn't take 2 years to shut off an unused number ...
I cancelled service on my cell phone on 5/27/08... Just four days passed the billing cycle. I was not under contract and had used zero minutes in the 4 days. Sprint cancelled my phone but billed me for the entire month. How can they NOT provide service and still charge. Since I wasn't under ...
Today was the latest in a long list of issues I have had with Sprint. Sprint's customer service is the worst I have EVER experienced—it is as if they are doing you a favor by even picking up the phone. After repeatedly confirming my "contract expiry" date of 11 (they messed up my contract ...
Where do I begin. I have been a Sprint customer for approximately three years. I was incredibly satisfied with my service until recently - when I actually needed customer service! When I renewed my contract, added a line, and upgraded phones, you would have thought that everyone I talked to, and ...