First off, I was on the notes & the primary was with me. We went to a sprint booth located at a SAMS store. The primary & I wanted to upgrade while We were waiting & were told that "upgrades are illegal." I had to buy a new phone & a new plan. The guy was talking to the CS ...
I am not pleased with the customer service I received from Sprint. My husband and I updated our phone in July of he chose the Instinct and I the palm Treo. At the time of the update we were not informed of the special package needed to operate the Instinct phone. We discovered the problem when we ...
As most people that are either with Sprint or ever have been with Sprint, the list of billing errors, customer service debacles and general dissatisfaction is endless. However, this last week iced the cake and has triggered me to post on every blog, contact the Attorney Generals of both Texas and ...
I went to the official sprint store to get my phone fixed. It got fixed but anthony kindly suggested about upgrading, I was eligible. I am not the primary but I am on the notes that state that I had permission to upgrade, plus I had the code they needed. I had left earlier to wait for my phone to ...
They do not provide any customer service even though we have been with this company for more than 7 years. When they were Nextel they at least new what customer service was, I never had 2 spend 3 hours calling back until I got the answer I wanted, it didn't take 2 years to shut off an unused number ...
I cancelled service on my cell phone on 5/27/08... Just four days passed the billing cycle. I was not under contract and had used zero minutes in the 4 days. Sprint cancelled my phone but billed me for the entire month. How can they NOT provide service and still charge. Since I wasn't under ...