Today was the latest in a long list of issues I have had with Sprint. Sprint's customer service is the worst I have EVER experienced—it is as if they are doing you a favor by even picking up the phone. After repeatedly confirming my "contract expiry" date of 11 (they messed up my contract ...
Where do I begin. I have been a Sprint customer for approximately three years. I was incredibly satisfied with my service until recently - when I actually needed customer service! When I renewed my contract, added a line, and upgraded phones, you would have thought that everyone I talked to, and ...
It is with great regret I must write to you. My experience with your company in the past 3 days has been absolutely horrible. Let me begin with the timeline of your company�¢?? S consistent incompetence. I have had a Nextel account for approximately 5 years. The reason I chose Nextel is my ...
The last letter (bill) that I have received from Sprint is on november 25. It indicates my account number and the amount due is $227.19 It's surprising as I have never had a "phone service" from Sprint! I just purchased a Sony VAIO Notebook several months ago while I activated an offer ...
At sprint.com they advertise that you can 'Upgrade to a Rumor by LG' for $0. I'm out of contract and am also eligible for Sprint's full rebate offers so I am a 'eligible Sprint customer' for this offer. Although once you click on the ad it takes you to a page that shows a maximum total discount of ...
I am a Sprint customer in Iowa. On Dec 31, I ordered an upgrade phone for my son who lives in New York City. First, because my son has a New York number, I was not allowed to buy or order the phone at my local Sprint Store. I can't imagine any other company restricting the choices for their ...