On May 21, I purchased a $9 Fare Club package for my son. After entering the information, including my credit card information, the $9 Fare Club package was put into my name, not my sons. After several calls, and 3 tries to email the company, I spoke with a CSS named Andy. Andy refused to help me ...
Beware the spiritair $9 membership is a scheme designed to allow ripoff!!! I saw a renewal charge of $39.95 just on 5/15. I never used it. I called them up on 5/20 and asked for cancellation and refund. They said no refund. So if you think you can make use of the money already charged and wait for ...
I went on line to shop flights, I was ready to complete my transaction and then decided to do a little more shopping. I found a cheaper flight on Delta to the same airport and never checked the box stating I understood their terms and exited out thinking that I wouldn't get charged. I checked with ...
My wife, son, and I recently returned to NY from vacationing in Mexico. We connected in Ft. Lauderdale flying back to New York. Our flight to New York was on time but our bags, even though we personally checked them back in with Spirit Air after retrieving them at customs in Ft. Lauderdale, did not ...
Last year I wanted to try Spirit because I could get a reasonable fare, it was convenient to get to and the planes were new. To my surprise the seats were much smaller. I am claustrophobic and had a difficult time. I did end up paying much more than I wanted. I had to take a membership to get the ...
On Jan 9 I was contact by Spirit Airlines via email that I had 5,536 sky miles that needed to be redeemed by 2/1. On 1/24 I contacted the airlines in hopes of getting a free one way ticket. Needless to say the customer service rep told me I couldn't redeem my miles because I needed 10,000 miles. I ...