Skybeam has NO CUSTOMER SERVICE and charges a $3.00 service fee if you do not want to pay your bill electronically and they are "forced" to provide you with the standard hard copy. I signed up for a "special promo" which included internet service AND the internet telephone ...
We were happy in Smithville with PVCO.net. We got 5mb down and 1.5 up for several months until they were purchased by Skybeam. Now I am lucky to get a web page to load every 15minutes. There technical support tells you to unplug your POE device for 20 minutes to "reset your bandwidth ...
I ordered service and Skybeam was quick to install equipment but the service never worked. I tried to call them for technical service but only received a recorded message telling what counties were affected. This lasted several weeks to over a month. Then the message changed to leave a message and ...
In order to provide full disclosure, I am the owner of a competing company to Sky Beam, but, first, I was a customer. First, let me explain my headline. The reason I am claiming that Sky Beam knows they're going to get sued, is because they have formed "Sky Beam Of Texas". This is ...
My internet service with Skybeam has been bad since they took over. The internet service is extremely slow, when it actually works, which is not consistent. There was a month we had no service at all. When I call the customer service number, I was put on hold for 1 hr and 33 minutes only to be hung ...
I have been with SkyBeam for aprox: 2 years now.in may of I started having problems with there internet service and technical support services and June of I have not had any internet service at all and I have made several attempts to get SkyBeam to fix my internet with no avail. Even the lack of ...