We purchased a GE Profile washer and dryer from Sears on July 17 being told it was in stock. After we already went through all the paperwork to start a Sears Card account to get $100.00 rebate, we were told the dryer wasn't in stock. We agreed to an Aug 4 delivery for both. Only the washer arrived. ...
When called Sears at 803-753-4501 for an appointment, I was told the technician will tell you how much it cost me to fix my TV in terms of labor and parts after diagnosis. I was also told I have a chance to decide to whether let him fix the TV to pay the cost of labor and parts, or let him leave ...
Purchased a Sears installed garage opener, wouldn't fully work with car. Sears would not replace. Do not buy at sears. Manager rude. Hot line said they must support manager in field. Sears insisted that I buy an upgraded opener, and that I pay the installation charges. The manager was very rude to ...
Opened my credit card statement for my brand new gold master card from sears yesterday. Was amazed to find that the caring personnel in the sears protection agreement dept. had kindly taken upon themselves to provide me with coverage on three appliances I had purchased in the past from them. The ...
Ordered a Shop Vac from sears on 7/4/08 via the web site. They charged my credit card right away. The web site still shows the order is in process and will ship in 7-9 days (although as I write this is 8/21). I contacted sears on 7/30 - they tell me they decided not to sell the item at that price ...
I placed an online order for a TV on July 7th. The receipt indicated that the TV would be available for pick up in approximately 11 days. My credit card was charged immediately. The item was delayed twice. On July 29th, I attempted to cancel the order. Eventually I called the White Marsh store. I ...