There's no such issue as customer support at Sears. No surprise their inventory is slipping. I have been attempting to solve my support issue since January. It's the finish of May and also the experience is still not around yet. I am fed up with the playing around, all my calls being moved, being ...
I went in to the store and shopped all day. Each cashier asked me about applying for the credit card, and most we nice and polite. However, one gentlemen in the lower department where I was buying a small hammer, was not. He was very pushy and talked way to fast if I had not been there all day I ...
First of all, Sears and its affiliates have the slowest website I have ever used. But most importantly, they ask for information and then don't pay attention to it. I put in a shipping address and then a billing address and placed the order. When the e-mail confirmation came minutes later, I ...
My wife is 9 months pregnant and her due date is days away. We have had no hot water for 4 days and there is no committed date from Sears to repair the BRAND NEW water heater they installed. Sear installed a water heater in my home - three visits and 4 days later with hours of calling and being ...
Sears.com has a nasty habit of hiding any bad customer reviews of products on their website. Especially anything having to do with their in house brands such as Kenmore. They gladly accept customer ratings and reviews of their products that they sell and supply a star rating. But when a high end ...
Before I bought my Nordictrack treadmill at Sears, I did some research on the Internet and found usacomplaints.com. I discovered a couple of reports here, but didn't think much of it, a couple of bad experiences doesn't out of thousands of sales? What's the chance. So I bought the treadmill, ...