My services have been being disconnected almost every other month for current month charges. Each time I call to get the services reconnected there is always a five day wait before the services are reconnected even though each representative advises me that there are appointments before five days ...
I move here January 17, and since I have been here, I have been ripped off and it appears there is nothing that I can do about the utilities companies. I came home on April 25 about 12:00pm to my gas cut off. I called Scana to see why my service was disconnected and my bill was due on April 9 in ...
Dear Scana Energy Regulated, I made my last payment March 16th and brought my balance to zero, and my service was disconnected April 17th. No payment reminder, no notice of imminent disconnect. Just one bill sent to me right before I left for military training with a payment due date of April 9th. ...
I came home earlier today and to my surprise my gas had been disconnected. I promptly contacted the company, and paid the bill. They told me to contact them with the confirmation number so they could promptly restore the service. When I called back with the confirmation number, they checked and ...
After making a payment arrangement I was cut off anyway. This has happened before, but I caught the guy and had him call in and check it. This time the agent at customer service made no notes or entries. I was informed today that despite their error it would take one week to get it turned back on. ...
For the most part, this is a good company who will work with consumers and make payment arrangements when necessary, however, I was disappointed when I ran into some financial difficulty and had to make payment arrangements. I made a payment arrangement where I was to pay the past due amount in ...