SBC has been for a year trying to charge me for a final bill in 2002. The catch — I had service untill 2004. They claim I owe them money when the account in question has my name, wrong SSN and my old address and another address where I never lived. The other catch is that it is listed under someone ...
We were clients in excellent position with SBC for quite some time. Consequently, whenever we requested to move our sevice as a result of relocate anything experienced with no problem. Because we were shifting from Talk, Texas to Marion, Texas, with a diverse region rule, we were designated a brand ...
SBC added charges to my phone bill from companies I have never even heard of. There was $43.00 added to my monthly service. When I contacted them, they informed me that I had to contact the companies listed on the bill to rectify the problem. There were 3 different companies added. SBC will not ...
I ordered phone service through SBC (previously named Ameritech) and requested 900 and 976 number blocking. About 6 months later my phone bill was over $1000 because of 900 number use. I called and demanded that the charges be reversed, because I didn't make them and I had requested the block. They ...
It seems to me that in most cases if you take advantage of customers and give bad customer service you will not be open long. That is not the case for SBC. I have never had so many problems with a company before. Nobody knows what anyone else is doing, you cannot get a decent story from anyone, and ...
Here is our frustrating history with SBC/Cingular for a year now. Regarding Cingular Mobile First: 1) Last year we signed a 2 yr. Contract for Cingular service, MAINLY because of the combined 20% discount billing with SBC and the promise that the coverage would soon be in our home area. At that ...