I went to Rooms to Go and pay a deposit for a sectional sofa. I asked the sales manager ESPECIFICALLY if it can be done instead of right handed left handed, and he told me that of course it can be done. When I went to pay the rest and ask for a change of side, instead of Left handed Right handed, ...
Bought sectional sofa. Delivery guys unwrapped it then carried it up 4 flights of stairs. Both sections were damaged. Got 1 replaced, when technician was out he noticed the second one had a hole in it. They replaced 2nd one with a display model - filthy cushions and mis-colored. Delivery guys ...
Rooms to go sold me a mattress with bed bugs in it. When I called to complain about it, I was told that all mattress have bed bugs in it with the exception of foam mattress and I told the supervisor to put it in writing. But of course that was not about to happen. I bought the entire bed room set ...
I purchased a Cindy Crawford dining room set and two additional bar stools WITH an extended warranty. My daughter knocked over a bar stool and it literally shattered into pieces. Shortly after that, I bumped one of the arms on one of the captain chairs and off it went, I went to move the chair when ...
My family and I live in Garner, NC (20min. South of Raleigh) and purchased a 7pc dinette and w / a request of an Express Delivery prior to the 4th of July weekend, we were expecting company. When it was delivered on the 2nd not only was the glass backing to the hutch shattered, the dinette table ...
We called concerning defective wedge that was purchased along with console loveseat & queen sleeper, 7/07. RTGO representative came and inspected wedge and agreed it was defective and stated he put in a request to have replaced and we would be receiving a call on 3 days when item would be ...