We called concerning defective wedge that was purchased along with console loveseat & queen sleeper, 7/07. RTGO representative came and inspected wedge and agreed it was defective and stated he put in a request to have replaced and we would be receiving a call on 3 days when item would be ...
I purchased a dining room set, and a living room set from Rooms to Go on April 2nd. I purchased in Covington, LA. The first time the delivery people came they only had the table and chairs. No sofa set. Five out of the eight chairs were damaged and the pedestal to the table was chipped. They called ...
I purchased an entertainment centre, which was delivered, BROKEN last Friday (100$ fee). The delivery person typed in the information, told me I’d receive a call to have a new entertainment centre delivered. Per the cc department, I have to wait 4 weeks after the date of purchase to have my ...
I went into room to go in March and still today in June I have not received my complete order. Two times they delivered the wrong lamps and the media chest has been on back order since March. Each time it was to be delivered a customer service representative would call the day before and tell me ...
I bought a Disney bedroom furniture, the dresser came in pieces, all literally. I could not believe that they want to leave in until they bring another. I made them to take it away. It was all inside broken! My bedroom collection was with a lot of damages, they sent a person for inspection, and was ...
I purchase a Love seat, a Chaise, and four set of dining chair from Rooms To Go, in Sept 06. From the point of contact and the end of the sale, the salesman demonstrated the benefits of getting the 3 year fabric protection plan. He even took his pen out and wrote on the sofa, same fabric as the ...