Where must I begin. I bought a brand new twin-bed with trundle and 8 drawer cabinet with reflection for my 13-yr old at RTG Children. The I bought a bureau, 2-night stands along with a reflection for OUR space within the Person area. To begin with they charged me 2 various shipping costs since "they're 2 various shops under one top". $170.00 whole and that I was informed they'd to achieve that simply because they would need to be shipped on individual vans. (actually I taken care of specific delivery-so I really could have it on Friday) Properly... They arrived on 1 vehicle. Good. I am still hashing this 1 out. I get property that night and examine the furniture and contains LARGE dents, gouges, scores, some oily scars that cannot wipe-off etc. I named 24 hours later to protest. (used to donot purchase damage and dent and so I do not ANTICIPATE damage and reduction). They inform me they are able to come and trade the material but will not be ready to help make the shipping until August 26 between 3PM and 7PM. They named to verify around 4PM stating they were postponed a bit and could be there around 6:30 to 7:30PM. I never noticed anything from their store therefore around 9:30 I acquired my child to become and visited sleep myself. To my surprise and wonder I'm awakened with a telephone call at 10:45PM and it is the supply driver informing me he is out-front. Actually I've to become up at 5AM to obtain myself and my child prepared for college and function (similar to MANY regular working-class households) and so I told him to consider the furniture and generate it-up his back or back again to the factory it had been his option.
Well... I contact the 800-766-6786 quantity nowadays to protest, ALL OVER AGAIN and was informed THE FOLLOWING closest accessible shipping wouldn't be until September 6. I contended only a little about this plus they ultimately could provide me a shipping visit of September 2. While I questioned the things they were likely to do about paying me for that period I Have needed to skip work producing the visits I was informed they'd not return the shipping costs till I obtained my alternative furniture and was "pleased with the purchase". Again... Remember... I settled 2 shipping costs when all of the items appeared on 1 vehicle. I'm shocked from the TERRIBLE support I've gotten from Areas togo!
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