I booked and paid for two rooms (double bed non smoking) through priceline. The hotel was filthy, we were given three towels between two room and the hotel had no more. The person at the check in desk told us to bring our dirty ones and she would try to get them washed. The carpets were so nasty ...
I made hotel plans as I was moving over 1000 miles to a new destination. I booked a hotel on August 11, at 2:15 P.M. EST not realizing the ridiculous policy of cancellation (no opportunity really). I had an emergency come up and called to cancel the reservation at 11:00 P.M. The same day. (or just ...
Booking my hotel reservation with priceline.com was a disaster. They booked a room that was not available and took my money with no regard to there mistake, never was given an opportunity to talk to anyone in authority. Was on the phone with priceline for six hours begging them to fix my ...
Personnel were not able to refund a ticket that had been bought by mistake. Miscommunication happened with all representatives. They gave us misinformation. They took No responsibility for their errors. They could only say, "We cannot refund the ticket." They had no understanding of what ...
I bid for 6 rooms in Las Vegas with Priceline.com (four nights per room) I was prepaying for 24 nights of hotel service. In my bid, I specified 4 star rating on the strip - hotels like Venetian, Treasure Island, Bellagio, Wynn's, Mirage, Paris are in the 4 star range. What I got was Tropicana, a ...
On Aug 10, I bid a hotel room near Convention Center of Philadelphia, PA from Aug 19th to Aug 22nd on Priceline.com. Priceline reserved a hotel outside my selected area. The hotel is more than 15 miles away from the convention center and have no public transportation available. I called customer ...