A Hong Kong seller sent me the wrong item, not new, after I paid via PayPal in good faith for something listed as "brand new" on eBay, shipping included. His reaction to my notification of the error was to demand that I cover postage back to Hong Kong prior to refunding me. The mistake ...
PayPal held my money for 3 weeks after the sale of an item I sold on eBay. PayPal gave me the runaround 3 different times, so I filed a complaint with the State Attorney General's Office where PayPal is located. I got my money in short order after that! PayPal is owned by eBay, and they had better ...
My first complaint is a more recent occurrence. Sometime last year, PayPal made an error on an account transaction that left me unknowingly owing them $290. I discovered my account was locked, and I did not understand why. I tried to e-mail the company to get some kind of understanding, with no ...
I was selling on eBay and using PayPal for several years. I mainly sell during the holiday season. On Dec 10, I sold an item for $25.00. I promptly shipped it out and got a tracking number. I keep all receipts and tracking numbers on file for problems that do occur during shipping. Two weeks later, ...
I am a merchant that uses PayPal's eCommerce (shopping cart) software and also use PayPal for processing the transactions. I have a complaint against PayPal. I have lost $18.50 in a transaction due to a malfunction in PayPal's eCommerce software. I have an email from Billy, a supervisor in PayPal's ...
This has happened to me twice, and I have been on opposite sides of it. First, as a buyer. My new laptop needed an inexpensive Photoshop, and an eBay listing named "Linux Photoshop" looked right. I paid, and it shipped shortly afterward. The package turned out to hold a burned disc with ...