I called a phone number that was listed as Apple to get an iPad 2 repaired for my school. The person I spoke to presented himself as an Apple employee. He told me that Apple would renew the warranty for all of the iPads that were purchased at the same time as the broken iPad and fix the iPad for ...
They come up on line as Apple Customer service and on the phone the message is that they are Apple customer service. The agent that I spoke with Jennifer responded to my inquiry that my IPad had a virus and she would refer me to a technician for a one time charge of 99$ for a whole yr. Of service, ...
My apple desktop was running slow, so I called mytechhelp.com, thinking they were a subset of Apple. I spent 5 hours on the phone with a Walter L. Who managed to only sell me an antivirus package called Virus Barrier [shame on me, but I thought they were affiliated with Apple]. My computer ran no ...
Charge noticed on credit charge on my bill for mytechelp.com. Not expected. Phoned the phone number, spoke with Laura in customer service who could not tell me who authorized the charge to my account, just that it came from Centurylink or DirecTV. When I asked to speak with a manager, she refused ...
I called what I thought to be Apple to ask for tech support for iTunes, iPad, Ect. I used a phone# found online for Apple Tech help. I reached a person who said they would be able to help if I extended my Apple products service plan for $79.99. Now Apple has no record of my serivce plan, or ...
First i was mis lead to believe i was dealing with Apple. Second i was told i would be charged $99 one time and instead charged 3 times... Was told i would be credited but instead was charged an additional $199 and another $49. They are fast talkers and talk in circles. Tell you nothing straight ...