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Site: justcloud.com
Found 74 reviews / complaints
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JustCloud
Consumer Report

This company claims to provide unlimited backup service, but see the email I recived from them today. They have not back up a new file in over 2 months and claimed it was a software issue. NOW THE TRUTH IS OUT! Email I received from JustCloud putting a hold my unlimited account. I have 2.3tb ...

JustCloud
Consumer Report

In July of I signed up for $14.95 USD worth of services. All on that one day was urged to sign on for more "unlimited" services. The total charges to my card came to $110 USD It took awhile because I trusted this company based on reviews read, but ultimately I realized that though I had ...

JustCloud
Consumer Report

Had an imminent hard drive failure occurring. Purchased JustCloud accound and spent a day downloading files... Ever so slow. Computer hard drive failed and new one installed. Went to JustCloud site to get my saved files and they want me to purchase another licence. Every little thing with this ...

JustCloud
Consumer Report

Buyer Beware! This is not a good, reputable online file storage company. I got a premier account for cheap. But then they nickel and dime you with extra services which are not refundable if you cancel the service. They have no telephone support for technical support. Their idea of technical support ...

JustCloud
Consumer Report

Low quality product requiring many upsells to get a usable backup solution. This obviously costs much more than the competition. They also have no encryption of your files on their server. This means they can easily view your files. After requesting a refund they said they will process it. 10 days ...


JustCloud
Consumer Report

I subscribed to a payed account with an extra speed add-on. On their website they advertise a guaranteed anytime cancelation policy. Since the service was not working well enough for me I decided to cancel after a few days of use. So far the have gave me back only a third of what I payed. ...