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Site: justcloud.com
Found 74 reviews / complaints
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JustCloud
Consumer Report

Firstly it has taken many weeks to back up my system. OK I have persevered and I have finally got there. But any video files I have tried to back up over 70Mb have not backed up and there are hundreds of files missing that should have been backed up I wanted this service to back and keep safe up ...

JustCloud
Consumer Report

I started to sign up for their 1 year service. Before I completed the transaction I lost the connection. This was on 9/13. However they must have received enough information to compete the transaction and charged my credit card. I saw the charge and immediately sent them a note on 9/13 to cancel. ...

JustCloud
Consumer Report

Free trial is a trap. Only a few megs in free trial. To get full trial you have to pay which then has a $14.95 penalty for early cancellation. The penalty is located deep in the terms and conditions. Backup service is terrible. You cannot delete backed up folders. Files already backed up that you ...

JustCloud
Consumer Report

I purchased two years of unlimited backup for my Mac and an external hard drive. Now, Just Cloud is trying to make me pay an additional $80 for the hard drive. Which, I of course, already paid the agreed upon price for. ...


JustCloud.com
Unauthorized charges

This cloud storage company makes unauthorized charges against it's customers and does it so often that it has an entire department devoted to this issue. I thought I was buying a monthly subscription for computer cloud storage and they charged me $166.85 on my debit card, triggering a hold on my ...