I have ordered a dress there, but when I get it, the quality was poor. First they offered me 20% refund and advised me to contact a tailor to alterate the dress (!). As for now, i ve received their offer to refund 40 % or, I want to return the dress they said: 'please be noted that we will still ...
I ordered my daughter prom dress 5/03 and on 5/10 I emailed Jenjenhouse to see if dress and been shipped and was notified by them through email I should have ordered it express. I then notified them that it had been ordered that way and since the dress would not be ready in time to cancel the ...
Do not buy from this company!!! My mother found this site on her own and found a dressed she loved for a wedding we have coming up. So I went ahead and ordered the dress for her. The dress came and she opened the package and fell in love all over again. Once she tried on the dress she realized it ...
I ordered a dress for my daughter for her confirmation. When we received it and she tried it on it did not fit right and looked nothing like the picture on the website. The waist was supposed to be empire but it was much lower. The fabric was stiff and it was too loose in the bust area. According ...
I ordered a dress to wear to my daughter's wedding. I ordered according to their sizing and it came too small in the bust. Also it has a built in bra, which I was unaware of, and it was very tiny and placed very high on the dress. I was unable to zip it up and the gap was quite large. Even if it ...
I ordered a dress from Jen Jen house and it fits bad I am trying to return the dress cant find a phone # or a return address. And they said wont take back or refund money if the dress dose not fit. ...