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Site: jcpenney.com
Found 41 reviews / complaints
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JC Penney
Changing Due Dates

Citibank which manages the JC PENNEY Credit consideration has transformed the payment dates on Dec Payment rounds to some 23-day cycle from the regular 28 to thirty-day period. I named the client support to protest and spoke having a guy to couldn't speak Language and who likewise was really rude. ...

J C Penney
Ripped off

My mother had life insurance policies with J.C. Penney Insurance Company and had been paying on the policy for many years through her credit card. When I called to get a written explanation of benefits I was told that the policy had been canceled. Then I was told that I did not qualify for any ...


JC Penney
Awful experience

I paid a balance in full and closed my JC Penneys account, I then received letters asking if I wanted to keep the insurance, if I did I needed to send payment with the enclosed statement. If I no longer wanted the insurance I needed to do nothing. I did not return the statement with payment yet JC ...