Hi All, I live in Irvine, CA. Any city that outsources their utility bills to ISTA should be embarrassed. ISTA has the worst customer service and also charges $3.50 fee to pay online!!! They have a website from the 80's. They also charge late fee of $5 if you do not send your payment about 3 days ...
About a year and a half ago our water & sewage bill started to climb, so we took precautions to watch our water usage (we live in a 2bed 2bath apartment and there are only two of us). When the bill topped $190 for a one month period I called exasperated asking what, if anything, we could do to ...
I moved in to a two bedroom, one bath apartment. And the bills started at $50. They are now $70-$80. Its just me and my wife. We used to live in the same complex with roomates. It was a 2 bedroom, 2 bath apartment. And 4 people living there. And the bill was only $30-$40. When I go to the property ...
We live in a 2 bedroom 1 bath condo. We moved in April 2nd 2011 and we have been charged relatively the same amount each month. Which makes me wonder if we are being charged by meter or if it is controlled? We have been charged Admin Fee W/S (water/sewer) $4.00 Admin Fee Trash $0.25. Trash Service ...
I simply got off the telephone by having an ISTA support consultant since my power statement has improved from ~$85 regular to ~$120-160 regular within the last 6 months. I needed to understand why my "Sewage Service (Cold)" cost IS REALLY HIGHER compared to additional costs, including ...
Ista, jacksonville name appear on utility bill. This company is clearly involved into fraudulent activities by eliminating online free payment option and forcing customers to send physical checks through stamped mails. I sent them check twice and they say they did not receive either. I called and ...