I really can't explain what happened in 100 words because as I sit here, the situation is still not resolved and I've been on the phone with my bank and their Woodstock VA - Holiday Inn Express for over 2 hours (9-16-08@ 8:30pm).in a few short words, they over charged my account because they forgot ...
Had problems with manager Tracey at holiday inn express magnolia Arkansas. She was very rude on telephone before my family even got to Arkansas. Been going to magnolia for 28 years for family reunion. Went to breakfast and waited 1 hour for scrambled eggs. Went and spoke to manager and she said ...
In this day and age of computers and data sharing, you would think the hotels and airlines could easily automatically transmit information on your hotel stay to provide airline mileage credit. My recent encounter shows the hotels and airliens are still back in the stone age. My United mileage ...