I paid an extra $200 when purchasing my leather sofa and loveseat from Bob's Furniture to ensure that they would cover any damages that occur. I filed a claim and they requested that I email them photos so I did. I have only had the furniture for 2 years and it already is severely damaged! We take ...
I was doe-eyed with the promises Guardsman made about their product to protect my new sofa that cost a bit of money from La-Z-boy. What I didn't expect from the purchase of the service was that it would basically cover nothing. Even when I was prompt in reporting the damage/rip to the sofa, ...
I purchased a furniture protection plan on my couch, purchased from Haverty's, from Guardsman on 8/16/09. This warrenty, under the Gold in Home protection plan, was supposed to cover all stains tears, rips, seam seperation and so on. I submitted a claim for service on my couch due to a seam ...
Guardsman is the biggest rip off I have ever experienced. WE purchase the 5 year protection plan for our furntiure thru Mor Furniture in Renton, WA. We put in a claim and because of the words I used to describe the damage, my claim was denied. When I called back to dispute the denial, the claim rep ...
I purchased a five year furniture protection plan. I was assured that no matter what, this plan could be used for a total of 5 golden year; will my gold plan turned to dust; I noticed my side arms were completely loosen from the chair; also after vaccuuming the sofa and flipping the pillow; there ...
Dealing with this company has been the worst experience ever. As all the other posts have mentioned. They make it as hard as possible to file a claim. It must be mailed in, not faxed or emailed, although they do email you the initial request. Then it has to be mailed within so many days or else ...