I purchased the Guardsman Elite Furniture Protection Plan two years ago for a new dining room table and chairs. This protection plan is supposed to provide service for 5 years. I recently filed a service request for some nicks, scratches, and a gouge that occurred in a single occurrence at a party. ...
This company is a total rip off. They will deny you service based off the smallest technicality. I have been denied coverage both times I submitted a claim. This last time the finish on my coffee table was peeling up. I didnt notice it until I wiped the table off with a rag. The rag got caught on ...
I purchased a 5 year plan and I waited 3 weeks to file my husband had just left me and that was not on my mind, so I call and they wont cover anything they are suppose to because I had to do it in 14 days. A part that they fixed before fell off and they wont even fix that and my draws that just ...
I purchased a $99 furniture warranty on my leather chair. The chair was scratched, and the scratch was clearly covered under the terms of the warranty. I called Guardsman and they sent someone out to look at the scratch. I provided them with the warranty, sales receipt, and details of the scratch. ...
Report Guardsman to the FTC (Federal Trade Commission) to protect us consumers. I reported a claim after 20 days. Prior to that i already called Ashley Furniture where i bought the furniture, they told me to call Guardsman and have the policy number ready. I do not have the poicy, so we tried to ...
Save your money some how they will not cover your Repairs keep your money and pay a professional to do your repairs. Guardsman Elite will onley hange up on you when you ask to speek to a manager. They Suck. ...