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Site: guardsman.com
Found 34 reviews / complaints
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Gaurdsman
Poor Customer Service

I purchased a $2000 sofa a few years back from Haverty's furniture and purchased the 5-year safety strategy. Once we required them to merely clear the couch and eliminate some spots which were obtained from the kidis filthy diaper along with a 2-year old that urinated about the sofa, We'd an event ...

Guardsman elite
Consumer Report

Bought a dining table from Ashleys in Bakersfield CA.in 2008. The table has split on the side rails and the top has broken away from the rest of the table support. The table top sags 1 in in the middle of the table. The leaf has warped and broke away from the support. The leaf and table will not ...

Guardsman
Consumer Report

Living room set, which I could barely afford to buy in the first place and took all my savings, deteriorated badly. The cushions came undone and the recliners failed to close. I contacted Guardsman and after several weeks and phone calls later was told that I was not covered. I vehemently dispute ...


Guardsman Furniture Protection Plan
I purchased the protection plan for my furniture. I submitted a claim. I was asked to submitted photos within a specific time frame to an incorrect e-mail address, resubmitted the photos and a copy

I had purchased a guardsman furniture protection plan. I submitted a request for repairs. I was asked to e-mail pictures of the damage to a wrong e-mail address. I resubmitted my photos along with the requested reciept copy of the contract to the correct e-mail address. The copy of the reciept was ...