My GeekSquad Ordeal I purchased an HP notebook computer (dv2000) from Best Buy (BB) in 2007. With 3yr service plan for an extra $300. Last month, the computer stubbornly refused to power on. After employing power reset strategies (easily found online), I got it to power up 2 more times (enough to ...
11/12/08 the Geek Squad came out to fix my computer because I could not sign in or anything! So the "tech" tells me that he had to completely strip it. The cost to me $299. I guess that's what he did because it seemed to work slightly for a few days but nothing like it did before. Then it ...
Day 1 - I called the Geek Squad to repair my 5 yr old refrigerator that stopped working. The customer service person could not navigate the system to get an appointment for me. Day 2 - No-one calls me back to set up appointment, so I call back re-explain my entire situation again. Holidays are next ...
Avoid these losers at any price. Despite thier advertisements they've no idea what they're doing and so they treat customers like dust. After my teenage boy saved a game title my computer failed. We took the computer was dropped off on 08/01/08 having a fix day written down by these dorks as ...
I am very disappointed with the service I received at Geek Squad, not only dissatisfied but I feel betrayed. I brought my computer to Geek Squad to retrieve data from my hard drive which was apparently not working anymore and for them to reinstall my operating system and 11 software CDS. I gave the ...
I set up an appointment with the Geek Squad for my boyfriend and was told at the time the appointment was for 10am Monday January 2. I was also told that if I cancelled my appointment in less than the required 2 hours (see their terms of service below) I would be liable for the $129.00 fee. Monday ...