Site: geeksquad.com
Found 17 reviews / complaints
Page 3

Geek Squad Appliance Repair
Refrigerator Repair Dragged On for Eight Days With No Callbacks

Day 1 - I called the Geek Squad to repair my 5 yr old refrigerator that stopped working. The customer service person could not navigate the system to get an appointment for me. Day 2 - No-one calls me back to set up appointment, so I call back re-explain my entire situation again. Holidays are next ...

Home
Crappy service/lack of knowledge

Avoid these losers at any price. Despite thier advertisements they've no idea what they're doing and so they treat customers like dust. After my teenage boy saved a game title my computer failed. We took the computer was dropped off on 08/01/08 having a fix day written down by these dorks as ...

Geek Squad
Former Employee Describes Upselling, Outsourced Repairs and Unsecured Backups

I have worked for Geek Squad for over 6 months and I have been a computer technician for over 7 years. I thought the interview would be easy since I am a certified technician and from what they advertise they are the best of the best of computer repair. Instead, the interview was honed in on my ...

Geek Squad
Hard Drive Billed $90 Plus $129, but 11 Software CDs Not Installed

I am very disappointed with the service I received at Geek Squad, not only dissatisfied but I feel betrayed. I brought my computer to Geek Squad to retrieve data from my hard drive which was apparently not working anymore and for them to reinstall my operating system and 11 software CDs. I gave the ...

The Geek Squad
Technician Cancelled With Three Minutes Notice, No Replacement Offered

I set up an appointment with the Geek Squad for my boyfriend and was told at the time the appointment was for 10am Monday January 2. I was also told that if I cancelled my appointment in less than the required 2 hours (see their terms of service below) I would be liable for the $129.00 fee. Monday ...