Crayons and computers don't go well together. This is a lesson I learned when my 5 year old decided to decorate my computer. He had stuffed a couple into the case and caused it to stop working all together. Hoping that it wasn't a complete wash I called Easy Tech at Staples. They instructed me to ...
Hello, My complaint is simply bad customer service. Paid for a service that didn't provide me with any resolution what so ever. I'm so feed up with Best Buy and there continued attitude when speaking with customers. They not only make you feel DUMB! They cut you off when talking. Tell you that your ...
Geek Squad put me on hold for 53 minutes and 14 seconds, on the eveninng of 13 October. I called the geek squad to see if I needed an appointment to bring my lap top. The gentlemen whom I talk to put me on hold. After 44 minutes and 5 seconds of waiting. I call geek squad on my cell phone, I was ...
On June 6th I purchased a 4 year extended service plan along with a 65" Mitsubishi television at a Best Buy location near where I live. About 1 year later, in June I noticed some discoloration on both sides of my screen at the bottom that appeared darker then the rest of the screen. I ...
I had lent my computer to my friend Tony, and three years later the computer presented symptoms that made the computer unuseable. The symptoms included the following: * extremely slow Windows XP startup, * mouse cursor freezing indefinitely during startup, * extremely slow system function. I was ...
I went to BestBuy where they have GeekSquad, and I wanted to get something in my computer fixed. I asked that I wanted to see if they can fix my computer fan, because I broke the blade when I was using an air compressor to take out the dust. They said that they have to take it to the place it was ...