I had ordered an item through www.forever21.com. I received not only the wrong shoe but also a wrong siz of the shoe. I reported the problem through customer care email. Since I had sent the email through I cannot show the proof of the email as it was not saved in my Sent items. I can, however, ...
Purchased items. Sent back for refund. Items sent back were not refundable. Never got notice and they DISCARDED my items. They claim that they sent emails, but NEVER did. Condescending attitude from customer service representatives. Refuse to issue store credit or refund. Lost all my property and $. ...
My complaint is your no return policy which i did not see till i received these items that i ordered for my niece for christmas, thinking she could exchange at a store if they did not fit. Now I am being told not only can she not exchange them she cannot even return them as i took advantage of a ...
I requested six products from Forever21.com in regards to a month ago and simply got my bundle two days before. Really slow delivery in my own activities. On also of this they didn't deliver me one product that will be aggravating so when I named their customer support (these were really pleasant) ...
Hello, I placed an order for $135 on forever21.com after carefully reviewing their return policy. Their return policy clearly states, online purchases can be return to the store for a full refund or exchange in the original mode of payment. However, their stores and call center says it is not ...
Whenever I go to Forever 21 I love their shirts a lot, but when I go to wash them or basically anything they rip somewhere. I always read the directions on the tags but they never seem to make a difference. The shirts fall apart so easily and I hate it. I mean I love the shirts they are just my ...