My telephone company has not allowed use of the excel communications long distance card for over 2 and a half years, yet Excel has charged me a monthly charge the entire time. My telephone company verified that they sent an electronic message to excel to stop service back in but I have been charged ...
I had service and cancelled with Excel over a year ago. Out of the blue I now have charges on my bill for long distance that I never activated. When I called they kept saying I had active service with them. When I asked who activated it and when it was activated all they can say was I activated it. ...
Well here goes a story which has turned out rather sad for me but I suppose could have been a lot worse. I recently became an Excel independent rep. About 2 months ago. One of the first things I was encouraged to do was sign up myself as a customer to get my two BTNs (billable telephone #s). Well, ...
Excel advertises in their My Line complete plan UNLIMITED long distance however it is not UNLIMITED as I just received a notice after only having the service 2 months that I have exceeded the normal calling patterns as set forth by the industry. No where in Excel's advertising on the My Line plan ...