Horrible customer service. Unhealthy plants sent in dried out, poorly conceived packaging. Unknowledgeable customer service representatives and poorly done return policy. I spent hundreds of dollars on plants and saw all the beautiful pictures of what I was purchasing, not what I received at all. ...
Basically In a nutshell, this company (Burgess Seed & Plant Co.), is in dire need of some internal restructuring of the company infrastructure, policy, and staff. I honestly have never been so indiscreetly disrespected by a company, and as a NEW customer none the less. A MONTH ago I placed an ...
Any mail-order crops are likely to come smaller than we anticpated due to logististic and also the good catelog images. But the corporationis customer support is horrible. Do not expect your purchase in the future in a timely manner. Perhaps that's due to the character of clean crops but when you ...
I requested nearly $200 value of bushes at ea. $7 And two distinct strawberry crops. The display revealed the $7 strawberry within the advertisement And bill stated it'd be 12-18 inches. I received a-6 inch damaged dead twig. I planted it anyhow, after three times nothing - got browner. I wrote the ...
In early Goal I requested many crops out of this location looking to obtain them with 2-3 weeks... Child was I wrong. Used to do not get the crops and bushes until mid-may that will be past our early spring to get a large amount of what I'd requested within the deep-South. I approached their ...
I use to be employed with burgess seed and Plant Company. I worked in the call centre, let me tell you this, they are horrible with customer service and once they have your money your in for a ride. Not a very good one at that. They don't pay the shipping department what they should. So therefore ...