I upgraded my standard service to HD in April. The tech came to install it, and it was working fine. He told us that when the leaves came out on the trees we would probably have to cut a tree down to improve our reception. The leaves came out and we lost HD, so we cut the tree down with no ...
DirecTV breaks laws all the time. My experience with this company is ongoing, and I have filed complaints with the Better Business Bureau (DirecTV lied to them), Consumer Affairs and the FCC, and coming soon: state and federal courts. I see a "60 Minutes" special in the future. Please, ...
In September I ordered DirecTV service from their website. I ordered 4 HD cable boxes that were supposedly needed. They came and installed a massive dish on the side of my house and dropped off 4 boxes. After a day I noticed that the HD channel quality was horrible and not crisp. I tried adjusting ...
I have been trying to get DirecTV to take responsibility for the installer (their subcontractor wearing a DTV shirt) who installed at my home on 3/5/08. He charged his cordless drill on my workbench next to mine. When he completed the job and left, I could no longer find my drill. I contacted DTV ...
I called in to cancel our DirecTV service in March. The account rep told me I should place the account on suspension instead of cancelling it, and she told me that I would have to call in to start the service up again if I desired. We have never called in to start service up again and, in fact, ...
My wife and I just moved into our house. We called and had DirecTV set us up. They did this without ever having us do the verbal agreement where you answer yes 100 times on the phone, and we did not sign anything, but we are told we are in a contract. We told them Dish has so many good deals, but ...