On February 25, I placed an order for AT&T U-verse triple package installation. The AT&T sales representative called me and I received a confirmation number along with a date of March 16. On March 16, a DirecTV tech came to my house. I asked him why he was at my door and he said DirecTV is ...
DirecTV's BBB initial response: Company's Initial Response - Posted 05/12 We regret to hear of any misunderstanding. When I contacted you by phone on May 10, you were unable to speak with me. I have not received a return call nor was I able to reach you when I called back on May 12. On July 5, you ...
I recently decided to sign a contract with DirecTV, who I used as my satellite provider several years ago. As with many providers, I signed the standard two-year contract, in which DirecTV provides the service and equipment for a monthly charge. As soon as the system was installed, we set the ...
I signed up for a one-year agreement with Direct TV. I was told I would get the price of $42.99 a month with HBO, Starz and Showtime. Now, three months later, I was told my original agreement was for 3 months, and I am stuck for the rest of the year paying full price for these channels or paying ...
I asked about getting the start-up cost for 2 HD DVRs and another HD receiver reduced from $298 to $198. They ran my credit and said that since it was good, they could work with me and do that. Later I received an order confirmation charging me the $198 price, but with two HD receivers and only one ...
I finished a one year contract with Direct TV. Work was going worse for me than before, so I phoned to cancel my service. They persuaded me to put my account on hold for 6 months instead. In that time I moved to another place and left the dishes at my former home. When the 6 months ended, they ...