When you call to activate service, they do not tell you that you are signing up for 2 years and that there is a $300-400 early disconnect fee. When the technician installs the equipment, you think you are signing for the equipment installed, but you are putting your signature on the 2-year ...
I called the Charleston, SC DirecTV office in Oct 08 to have service installed for my mother-in-law, who lives in an assisted living facility. I explained to the service person (Angel, from my notes) that my mother-in-law might not be in the facility very long since her condition was going ...
In February we signed up for DirecTV service, which was pretty nice. In April we bought a house and got the mover's thing. They scheduled it for the 1st week in May. The technician came out and could not get a line of sight; there are a lot of trees in our new area. He told me that a surveyor-type ...
This service is shady. Customer service is rude, condescending and argumentative. The satellite signal is very undependable and will be out for days at a time. Whatever you do, do not pay for a service call. They will want to charge you $50 for a one-time call or $60 spread over 12 months for a ...
In March I received a flyer from Direct TV offering a promotion of $29.99 a month. I called their 800 number and subscribed to that promotion. Their representative told me that if I would allow them to debit my account, the price would be $24.99 per month. Direct TV has been debiting my bank ...
I am very disappointed that Bank of America even got involved with Direct TV. Why would they find no fault of Direct TV causing an overdraft when Direct TV had no right to take any money out of my checking account? I tried to remove my card info on their web site and it would not let me. Also, I ...