Direct TV advertises their move service at a charge of free, but when customers try to take advantage of the "free" offer, they are advised the move is actually a fee of $50. These fees are based on unwritten and undisclosed determinations made by Direct TV. I cancelled my Direct TV ...
I "upgraded" my two HD-10 receivers with the advertised new and improved HD-20 receivers. Since they installed a new satellite on my roof and the two new receivers, I lost my HD service with all five local channels. I had this service prior to the upgrade and the $300.00 invested in this ...
OK listen up everyone... Direct tv is double billing you to use there HD DVR boxes. You ask the question how? Let me shed alight upon the these scurring roaches. For those of you who opted to go with direct tv hd dvr services and paid 300-400 dollars up front, did the representative happen to tell ...
In Dec. 2007 I was selling my home and moved to a high rise in downtown Columbus. I have had Direct tv on and off for a few years and liked the product. When I was about to move I called the movers hot line and was informed that they could not install the dish at my new address and I would have to ...
Direct TV is a bait and switch operation. Customer service wait is horrible, literally hours. ...
Below is a letter that I sent to Direct TV regarding their "bait and switch" policy: I just finished a telephone conversation with several of your representatives and I am astonished by the lack of customer service your representatives exude. I have had the unfortunate pleasure of dealing ...