Here is a copy of a letter I sent Direct TV. I filed a complaint with the attorney general and the FCC. I recently moved to a new home and called Direct Tv to have my service transferred. At that time I was told that you had a special offer and would give me Starz and Showtime free for 3 months. ...
08/12/08... i am appalled! I called today to switch to Direct TV. 89 minutes and two representative later they finally had my order straightened out. During this process both representative confirmed the installation between 8:00 and noon tomorrow. I specifically confirmed this SEVERAL times as I ...
In January of this year, I leased an HD receiver from DirecTV. I was promised 12 months of free HD access (normally 9.99/mo). As I pay my bill online, I do not get a paper statement. However, I checked my statement online today, and noticed that I had never received a single credit for the hd ...
I know you are probably a billionaire and could care less about how your company treats me, but Im going to hazard a guess and say I am not the only one who is dissatisfied. When this is all over, if I have to go to the corporate office myself and demand my bills, I will do it. Then I will switch ...
We've been a loyal customer of Direct TV going on 10 years. We've always paid our bills on time and used to recommend them to everyone.in the last several years their customer service has tanked and their prices continue to go up. When we moved at the end of we used their move services. They stood ...
After being a customer of them for like 10 yrs, we can no longer afford their outrageous pricing, since the 'deals" are only for "new" customers. (bad business # 1, since old customers usually get benefits, too) Back in May we upgraded to a new receiver. After never getting a ...