Ordered their venture trizone heated fleece as an X-MAS present. The heater remote didn't fully work and the 2 zones on the back of the jacket never heated up. Returned item and paid for shipping costs to send back. Reordered because they don't have an xchange policy and was sent the _SAME EXACT_ ...
I purchased E95-eliptical machine worth ($1699.99) in May and received the delivery in June exactly after 21 days later. The horizontal bar that holds the flywheel was bend - that I discovered after assembly the whole machine and 1st time I used it. For last 16 days I have been calling them almost ...
The customer service at *'s is horrible... It derives from the fact that the left hand does not know what the right hand is doing... I had to go through 2 lines just to return an item... The greeters at the front told me to stand in a certain line, then the people at the counter told me to go to ...
The nightmare began when I foolishly decided to purchase a bicycle for my girlfriend's birthday from www.Dickssportinggoods.com on April 16, nearly three weeks prior to her birthday party on May 2. A reasonable amount of time for handling, shipping and assembly, I thought. I was very wrong. The ...
I bought a Mountain Bike for my sons birthday. First of all the purchase transaction itself was made unnecessarily difficult. I waited 30 minutes for them to inspect the bike, and filled out more paperwork than I have to buy a car. A few hours later when I went to give the bike to my son, I ...
On Saturday, May 17, I purchased an eTrex H GPS receiver from Dick's Sporting Goods in Altoona, PA. When the cashier, Edward, removed the security alarm from the GPS receiver he accidently threw out the battery cover. When I got home from the store which is 45 miles away I noticed that it was not ...