I placed an order with Custom Silk Creations online on March 12 for a silk bridal package for my upcoming wedding May. After placing the order, I sent an email and also made a phone call to Susan Ketchum, she advised I could pay by wire transfer for the amount of $ 157.94 and then she would call me ...
I have tried to contact her several times just to discuss the order, and have not been able to get a hold of her through e-mail or telephone. However, when I wanted to ask about placing an order, she gave me a response right away, seeming real assuring that she was a reputable person. However, once ...
I ordered from Custom Silk Creations in July. I received a phone call from Susan in late August stating I would receive my proof via email by the week of August 27 and receive the product by September 3. I have not received anything as of September 29. She does not return phone calls or emails and ...
On May 22nd I placed an order with Susan Ketchum at www.csilkc.com for my ceremony flowers. I had planned to order my reception flowers from her as well after seeing how my ceremony flowers came out, but never got the chance. Susan's website states that all customers will receive a floral ...
I ordered flowers form her on 25 Jun 08 after receiving an email from her telling me that I can pay a rush fee and have a 5 day turnaround. I payed the extra fee and heard nothing from her until 1 week later when she called me to discuss the flowers I wanted. At this point I expressed concern about ...
Susan Ketchum has absolutely made my life a current nightmare. My wedding date is August 30. As I began planning my wedding I knew I wanted to get silk flowers for my wedding. I began looking online for the perfect company. Thats when I found custom silk creations. This website blew all others ...