I received a promotional offer from Citi for a credit card with 25000 bonus miles (after spending $250) and a companion certificate. I signed up for this thinking I could use the companion ticket for my honeymoon tickets. After numerous calls to customer service, I finally got all my miles. The ...
Citi Cards has misapplied my credit card payments for a year now. Despite my furnishing proof, they still haven't corrected the situation, and there is no one to contact in their misapplied payments department. Customer service says something different every time. Initially they told me to fax the ...
Read this with humorous background music playing in your mind, as it is a comedy. If any item in here is not clear, I apologize and mean no disrespect and will immediately revise the wording upon notification. I have been a Citibank customer for nearly 20 years and I HAD 20 cards with them with ...
I had another frustrating experience with Citibank today. I am a student, and I have a good credit score of 700. I was so impressed with reviews of the mtvU card that I convinced myself to apply. A week later I received a letter from Citibank saying they needed me to provide some documents for ...
I have had it with Citi Cards Dividend Platinum Select Master Card customer service. I overpaid my credit card balance by $2K and asked for a refund of the surplus. The rep responded by saying the earliest date they could refund the money would be 10 to 30 days later, which is totally unacceptable. ...
My payment of $20.00 was due on June 5. On May 15, I mailed my first payment of $20.00 to Citi Cards. When I checked my records (phone) on May 31, the payment wasn't posted. On June 1, I mailed a second payment by priority mail. When I checked my records (phone) on June 3, the due date, neither of ...