Account was opened in December, with a one price, no extra for roaming or long distance nationwide. In April my son took the phone to Atlanta and I began getting charged for every text message that Cingular sent to the phone (although none had been requested) and there were charges for everything ...
Cingular wireless Customer service has went Down hill big time. Today I took my wife to a Cingular Store for customer support/tec support on her phone. We Drove 20 miles for nothing but to find out they took out the tec support part of the store and replaced it with a stupid sign that says this. If ...
Over exaggerated charges, adding up extras on the bill, taking advantage of consumers, claiming you signed an agreement and a contract. Adding a lot of charges, such as penalties to the extreme. Unfair additional fees and charges due to late payments. Untrained dealers, dealers issue contracts ...
I ordered a plan and phones from Cingular Wireless - the authorized charge at checkout was $450.00 which I paid with my bank debit card. After ordering I later noticed that my available balance was way down and called the bank. Cingular had put two transactions instead of one. I called them and ...
My wife and I had wireless service from Cingular for about 5 months. During this time I was unable to use my phone consistently. I was able to make 1-2 outgoing phone calls for every 10 or so attempts. I would get a recorded message telling me that I wasn't a recognized user. As a doctor it was ...
I called Cingular and told them I would make my payment on Friday by phone. The payment was for 52.00. When I called to make the payment the automated machine would not let me make the 52.00 payment it said the amount was 94.00. I didn't think their customer service was open. I went ahead and said ...